Frequently Asked Questions, FAQ

What to do if the HRV breaks down?

All our products have a high level of quality, which allows us to give a warranty on the electronics for 2 years and on the heat exchanger for 8 years.
Since Ventoxx is not only a distributor but also a manufacturer of products, the customer would not have to look for the service center on their own, it is enough to call our hotline and report the breakdown.

Our specialists will promptly solve all issues related to routine maintenance, repair, or replacement of elements of the HRV system.